What is Business English?
Business English is a specialized form of English focused on workplace communication. It goes beyond general English and is tailored to:
– Professional communication (emails, reports, presentations)
– Meetings and negotiations
– Business vocabulary and terminology (finance, marketing, HR, etc.)
– Cross-cultural communication and etiquette
– Writing proposals, contracts, and formal documents
In short, it’s about using English effectively and professionally in a business context.
Companies That Invest in Business English
Companies invest in Business English to enhance employee performance, communication, and global competitiveness. Typical companies include:
Multinational corporations (MNCs): Especially in tech, finance, consulting, pharmaceuticals, and IT outsourcing.
Export/import companies: Where employees interact with international clients or partners.
Tourism and hospitality firms: Hotels, airlines, and travel agencies need staff fluent in English for global clients.
BPOs and call centers: Customer service, tech support, and sales roles require professional English.
Startups aiming for international growth: Entrepreneurs and teams targeting global markets.
Key point: Companies invest when English proficiency directly impacts revenue, client satisfaction, or strategic expansion.
Benefits of Mastering Business English
Mastering Business English gives employees and companies several advantages:
For employees:
– Better career opportunities and promotion potential
– Improved confidence in international communication
– Ability to participate in global projects and meetings
– More persuasive writing and presentation skills
For companies:
– Smoother international communication
– Higher client satisfaction
– Reduced errors in contracts and correspondence
– Enhanced corporate image and global competitiveness
Business English Levels
Here’s a clear overview of what learners should be able to do after completing each Business English level, based on the CEFR (Common European Framework of Reference for Languages) and tailored for business communication contexts:
Starter A1
After completing this level, learners can:
Understand and use very basic business-related phrases (e.g., greetings, introductions, simple job titles).
Introduce themselves and their company (name, position, basic company info).
Write and respond to simple emails (e.g., confirming a meeting time).
Understand simple instructions and notices in the workplace.
Participate in basic small talk (e.g., weather, nationality, “How are you?”).
Fill in basic business forms with personal or company details.
✅ Typical topics: jobs, companies, numbers, countries, time, meetings, office items.
Elementary A1–A2
After completing this level, learners can:
Handle routine interactions in a business setting (face-to-face or by phone/email).
Describe their role, company, and products/services in simple terms.
Arrange and confirm appointments and meetings.
Write short business messages and simple reports.
Understand short presentations or basic conversations about familiar topics.
Talk about daily work routines and responsibilities.
✅ Typical topics: meeting arrangements, describing products, company structure, travel plans, schedules, office routines.
Pre-Intermediate A2–B1
After completing this level, learners can:
Participate in short discussions and meetings on familiar business topics.
Make simple phone calls (requesting information, giving updates).
Write clear, short business emails and notes.
Explain company processes, products, or services in some detail.
Handle routine problems and customer inquiries.
Understand the main points of short business presentations or reports.
Use polite language for requests, offers, and suggestions.
✅ Typical topics: customer service, teamwork, telephoning, company culture, marketing basics, workplace communication.
Intermediate B1–B2
After completing this level, learners can:
Participate actively in meetings and express opinions clearly.
Give structured short presentations on familiar business topics.
Negotiate and discuss solutions to common workplace problems.
Write professional emails, reports, and proposals with good organization.
Understand longer discussions and presentations if the topic is familiar.
Deal confidently with clients or partners in routine business exchanges.
Use a range of business vocabulary to describe data, trends, and processes.
✅ Typical topics: meetings, negotiations, presentations, project updates, describing trends, decision-making, workplace issues.
Upper-Intermediate B2–C1
After completing this level, learners can:
Communicate fluently and spontaneously in most business situations.
Lead meetings and presentations with confidence and clarity.
Negotiate agreements and resolve conflicts effectively.
Write clear, well-structured business correspondence and reports.
Understand detailed, complex business texts and discussions.
Adapt tone and register appropriately (formal/informal contexts).
Interpret and discuss data and market information accurately.
✅ Typical topics: leadership, strategy, marketing, financial results, change management, international business, business culture.
Advanced C1–C2
After completing this level, learners can:
Communicate persuasively and precisely in all professional contexts.
Write complex, nuanced reports, proposals, and executive summaries.
Participate in high-level meetings and negotiations with diplomacy and tact.
Understand implicit meanings, tone, and subtext in business communication.
Deliver confident, polished presentations with clear impact.
Adapt communication style to international audiences and cultural differences.
Discuss complex business strategies, policies, and innovations fluently.
✅ Typical topics: leadership communication, innovation, strategic management, global markets, corporate responsibility, advanced negotiations.
About us
We help companies, entrepreneurs, freelancers, executives, directors, managers and other employees communicate with clarity, confidence, and impact.
Our mission: enable you to achieve greater success through Business English and professional communication skills.
We combine linguistic precision with business insight to deliver tailored solutions. We help professionals perform confidently in meetings, negotiations, presentations, and cross-cultural collaboration. We don’t just teach English — we help you speak success.
Meet the Founder
Anca Bratu – founder and lead trainer – brings 10+ years of teaching experience across industries.
Since 2015, Anca has:
– Taught thousands of adults, teenagers, and children
– Collaborated with hundreds of client companies
– Delivered tens of thousands of hours of courses
Academic Excellence
– Entered university with an admission average of 9.49, securing a state-funded place (12th out of 12)
– After her first semester, ranked 2nd or 3rd among peers, maintaining top performance for 8 consecutive years through Bachelor’s, Master’s, and Doctoral studies
– Received study and merit scholarships throughout her academic career
Qualifications
Doctoral School of Philological Studies, “Alexandru Ioan Cuza” University of Iași (2014-2017)
Master’s in Translation and Terminology (2012–2014) – 10 on dissertation exam
Bachelor’s in Applied Modern Languages (2009–2012) – 10 on final degree exam
Certified Teacher Training Programs (2010–2014) – Faculty of Psychology and Educational Sciences, Department for Teacher Training (DPPD)
Anca’s mission: helping professionals transform communication skills into a powerful tool for clarity, influence, and success.
The Confident Business English program includes:
🎓 24/7 Access to Video Courses
Employees enjoy unlimited access to Anca’s video courses, built on the Oxford curriculum and tailored for managers and professionals. The video library covers both Business English and General English, from beginner (A1) to advanced (C1–C2), fully aligned with each learner’s goals:
– Essential professional and business vocabulary
– Enhanced business communication skills
– Grammar and pronunciation mastery
– Development of reading, listening, and writing abilities
Each module features interactive exercises with explained answers, supporting self-correction and independent progress. We also track engagement and performance to ensure consistent results. Participants receive materials used in leading international programs.
Based on Cambridge research and our experience, learners need about 200 guided hours to advance one English level. Our includes 50–100 hours of video study and 100 hours of live practice over 3 or 6 months.
🗣️ 2 or 4 Weekly Live Speaking Sessions
Learners reinforce their studies through live Zoom sessions in small groups, led by Anca or her expert trainers. Each 2-hour session is dynamic, interactive, and focused on practical communication:
– Building fluency and confidence in spoken English
– Real-world practice through role-plays, debates, and presentations — tailored to your industry, objectives and each participant’s role
– Personalized feedback and clarification of questions from the video lessons
– Overcome speaking blocks and train their minds to think directly in English without mentally translating from Romanian
– Activate their passive vocabulary by speaking with different people on a variety of topics
– Reduce or even eliminate the fear, stress, stage fright, embarrassment, or anxiety of speaking English, especially in public
– Improve their communication skills, active listening, their ability to respond spontaneously to unexpected questions, and to argue their point of view
– Get rid of the most common grammar, pronunciation, and vocabulary mistakes that were undermining their confidence and the clarity of their message
– Improve their accent through consistent practice and special techniques
That’s over 100 hours of speaking practice in 6 months (2 sessions/week) — or choose the intensive 3-month option with 4 sessions per week for the same total hours and faster progress.
All sessions are recorded and accessible anytime, enabling participants to review key moments, analyze their performance, and strengthen learning at their own pace.
After completing 3–6 months, employees can advance to the next proficiency level (A1 → A2 → B1 → B2 → C1 → C2), developing the communication skills your company needs.
💼 1:1 Coaching and Consulting
When employees face learning challenges or need preparation for an important presentation, meeting, or event, they can book individual coaching or consulting sessions.
This is not an ordinary English course — it’s a professional growth program designed for real-world business success.
What our clients say
I recently completed the Business English course offered by Confident English, and I must say it has been an incredibly rewarding experience. Before starting the course, my English proficiency in a professional context was decent, but I lacked the confidence to engage in complex discussions. However, after completing the course, I can confidently say that my skills have been elevated to a whole new level.
The course structure was well-designed, with a perfect balance of theoretical concepts and practical exercises. Anca Bratu – my teacher at Confident English is highly knowledgeable and skilled at catering to individual learning needs. She provided constructive feedback and personalized guidance throughout the course, which greatly enhanced my learning experience.
One of the most significant improvements I noticed was in my ability to communicate effectively during business meetings and presentations. The course modules on grammar, business vocabulary and formal writing were particularly helpful in sharpening my communication skills. Additionally, the practice sessions and role-playing activities allowed me to apply what I had learned in real-life scenarios, further boosting my confidence.
Furthermore, the support provided by the Confident English community was invaluable. Interacting with fellow learners and sharing experiences enhanced my learning journey and provided additional motivation to excel.
Overall, I am delighted with the results achieved through the Business English course at Confident English. My confidence in using English in professional settings has soared, and I now feel equipped to tackle any challenges that come my way. I highly recommend Confident English to anyone looking to enhance their business communication skills. Thank you Anca Bratu & Confident English team for such a transformative learning experience!
Ready to Build a Confident and Fluent Team?
Let’s design a training program that fits your company’s needs. Request a Zoom Consultation and see how Confident Business English can transform your team’s communication. 📩 Contact us on WhatsApp or by email at anca@confidenttalk.ro